OrderDynamics in Internet Retailer Magazine June: People Power

OrderDynamics was featured in an article in the June 2011 edition of Internet Retailer Magazine. The article, called People Power, showcases our Client Walking on a Cloud and how they use our Call Center and CRM to empower their customer service agents to service callers better for both B2C and B2B orders.

Here is an excerpt: "To meet those expectations multichannel shoe retailer Walking On A Cloud in February 2010 implemented an e-commerce platform and order management system from OrderDynamics. The retailer operates 36 bricks-and-mortar stores in Ontario, Canada, sells online and operates a wholesale division. The system enables Walking On A Cloud's three in-house contact center agents to access information for each business unit, including being able to look up customer information, in-stock availability and tracking information, says Mark Zuckier, the retailer's president. "We want our agents to have all the tools to help consumers place an order or resolve an issue," he says."

Internet Retailer June 2011: People Power

Read the article here

Digital Magazine to this Digital magazine article here

OrderDynamics Announces Integrated Mobile Commerce Solution

OrderDynamics, Canada’s leading On-Demand eCommerce Platform provider, announces upcoming mobile commerce solution fully integrated into its eCommerce SaaS Platform and Order Management System.

With consumer sales on mobile devices set to meet or exceed levels on personal computers in the coming years, OrderDynamics announces plans to deliver a fully integrated mobile commerce solution called OrderDynamics Mobile™. OrderDynamics services high-growth online merchants with mid-sized online revenues, typically between 5 and 50 million in annual online sales. These merchants require excellent platform technology for growth and a long-term partner to help them achieve their revenue goals. The OrderDynamics on-demand eCommerce platform provides powerful frontend and backend tools that help increase conversions and order sizes while streamlining web operations.

For a mobile channel to be successful with these merchants, the mobile solution needs to unify the consumer experience between traditional website and the mobile site and utilize the same merchandising and customer service features they’ve come to expect from OrderDynamics. Moreover, merchants require total and independent control over the mobile channel with seamless integration into the OrderDynamics platform, which includes an Order Management System and a powerful CRM toolset.

The fully integrated nature of OrderDynamics Mobile™ will enable exciting consumer features like real-time inventory, pricing, personalization, promotions, one-click checkout, ratings and reviews, wish lists, cross channel account tools, and more.

In addition to robust mobile shopping features, OrderDynamics is leveraging the latest mobile technologies in the development of OrderDynamics Mobile™. “We’re in the middle of the the second major wave of mobile commerce technologies right now” Explains Steven Berkovitz, On-Demand Platform Architect at OrderDynamics. “By investing in standards-based mobile technologies and building core platform support for mobile integration, OrderDynamics Mobile ™ will be the most full featured and robust mobile commerce solution available” continues Berkovitz. OrderDynamics Mobile™ is based on HTML 5, CSS3, and Jquery mobile technologies that many industry experts believe will be the future of mobile websites.

OrderDynamics Mobile™ will launch late summer 2011 with several existing customers already signed on.

IRCE 2011 Wrap-up: OrderDynamics Says Thanks!

The OrderDynamics Team would like to thank everyone who attended Internet Retailer Conference and Exhibition 2011. IRCE2011 had the most attendees and exhibitors of any previous year and offered a few new aspects to the show like the eCommerce Technology Theater. There were an overwhelming number of merchants looking to select an eCommerce platform this year after either outgrowing their current platform or looking to launch the channel for the first time. The four-day event was held in San Diego and was packed with great content, workshops, and nightlife! We look forward to IRCE 2012 in Chicago!

The first annual Avalara Rocktopia Party!, sponsored in part by OrderDynamics, was a huge success that ended off the week with a bang! We'll be posting pictures from the pary on the On-Demand eCommerce Blog.

For those of you that are considering a new platform or are planning for an ecommerce channel, please give us a call to discuss our leading On-Demand Platform technology designed to help B2C and B2B merchants grow their online sales.

Some notable companies that we thought were innovative and worth a closer look: ShopSocially, MoonToast, OPMPros, KivaSystems, and TabJuice.

We will be reaching out to all interested parties over the next two weeks. You may also contact us directly: Michael Turcsanyi solutions@orderdynamics.com.

In the meantime, we invite you to visit our website at www.orderdynamics.com to learn more about our On-Demand eCommerce Platform.

Sincerely,
The OrderDynamics Team
1 (866) 559-8123

Avarala and OrderDynamics: Rocktopia at IRCE 2011!

We're all set to rock out with Avalara and their team of sponsors for ROCKTOPIA, in San Diego June 16th, 2011 at 9 p.m. at Jolt'n Joe's in the Gas Lamp District. Stop by the OrderDynamics Booth (#121) for tickets to the event. We'll also be speaking at the Avalara Booth (#923) on Wednesday, June 15 from 12 pm to 12:30 pm and Thursday, June 16 from 12 pm to 12:30 pm. We're going to be discussing "Flipping the Switch: How to successfully change eCommerce platforms". See you there!

Congrats Walkingonacloud.com on the New Website Design!

We congratulate our client, Walkingonacloud.com on a recent redesign of their Canadian and USA eStores. After launching on OrderDynamics 1.5 years ago, Walkingonacloud.com has seen significant sales growth, so much so that it fueled a complete redesign of their website – something that was not done during the initial launch. The new design enables many of the latest ecommerce features and best practices such as Guided Navigation, Search Within, Dynamic Merchandising, Up Selling in the Buy Area, Rich Imaging, Facebook and Twitter, Mini Cart, Personalization, and more. The new design will allow Walkingonacloud to convert traffic at a higher level and increase the average order size through these out-of-box features of OrderDynamics.

Walkingonacloud.com has over 8,000 shoes and accessories from over 90 brands. Congrats!

OrderDynamics Speaks at eCommerce Camp #7: Build vs. Buy, the Future of eCommerce Platforms

What is the future of eCommerce platforms? OrderDynamics speaks on the panel at Ecommerce Camp 7, to be held in Toronto on June 6, 2011.

Ecommerce Camp is an excellent networking opportunity hosted by Chris Long, Well.ca and M Marking Inc. for both those who are familiar with the eCommerce world and those who are new to the game. Our very own Steven Berkovitz will be joining local experts from Shopify and T4G in deliberating where eCommerce is heading in the coming years and why we believe it is time to buy rather than build. This exciting debate will be moderated by a member from Sears Canada, and at the end research findings on the outlook for eCommerce will be exhibited by Google.

The event begins at 6pm at Fionn MacCool’s on 70 The Esplanade, and tickets are free! To register to attend Ecommerce Camp 7, and gain some valuable insight from its presenters, visit http://guestlistapp.com/events/57297 .

Congrats on the Launch, Recorders.com!

Congratulations to Recorders.com on the recent re-launch on OrderDynamics. The new Recorders.com website offers all the latest ecommerce features to support higher revenue growth and excel at customer service. One of the most comprehensive sources of digital recorders, transcription software, and accessories, Recorders.com offers a smart navigation by industry, rich product information, one-click support and integrated ticketing in the My Account section, powerful site search, alternative payments and more!

By leveraging industry specific product descriptions, product attributes, article integrations, and automatic upselling for discontinued but supported products, Recorders.com is leading the competition in sales and service.

The site was elegantly designed by our partner, www.gproxy.com.

eTail Canada Recap - Review of the Show!

What a great way for eTail to open their first annual show in Canada! eTail Canada was highly attended by many leading Canadian retailers and manufacturers who are either already selling online or are in the process of putting together their business plans for an ecommerce channel.

We met with several merchants who were in the very early stages of putting their ecommerce business plan together and provided important tips for developing their ecommerce business plan and selecting a platform provider. We also had a chance to talk with many Canadian merchants who were already selling online and looking to take their online business to the next level. These were all very promising signals that the Canadian ecommerce market is heating up and here to stay.

It came as no surprise about the number of US retailers and manufacturers that attended the event with plans on opening up

or expanding their Canadian ecommerce operations. This should be a continued warning to Canadian retailers who have already had to compete with many US merchants who have launched Canadian websites, or are now shipping to Canada.

We also had a chance to listen in on several sessions from merchants who were speaking at the event, including our Client Henry’s Camera, all of who provided actionable advice and guidance based on years of already doing business online in Canada.

We look forward to sponsoring the event again next year and look forward to a huge year of growth in the Canadian ecommerce market in 2011 / 2012.

BTY Selects OrderDynamics On-Demand eCommerce Platform Solution

Toronto, ON - OrderDynamics, Canada’s leading On-Demand eCommerce Platform Provider, announces recent new client partnership with BTY (Boutique To You), retailer of high trend fashion apparel.

After a surge in growth in the past two years, BTY has decided a new eCommerce platform is needed to continue to outpace its competition. The retailer of the hottest designer clothes worn by celebrities has been taking the market by storm through its fast-paced marketing tactics, integrating social media, and its ability to fulfill the fastest trending items in celebrity fashion. As order volumes are at the highest levels ever, BTY is in need of a new eCommerce platform, one designed to help mid-sized online retailers grow and can guarantee site reliability, something that’s been challenging with such electric growth.

“Although we continue to grow at a significant rate, we’ve simply outgrown our current platform, both in technology and their ability to service us” explains Ann Smith, Co-Founder of BTY. “OrderDynamics proved to be a great fit both in service model and their proven ability to help their clients grow after moving onto their platform” continues Smith. As part of its Software-as-a-Service (SaaS) eCommerce platform, OrderDynamics includes proactive account management guidance designed to keep merchants on a constant path of success. The service includes a dedicated account manager and ongoing new feature releases to the eCommerce platform at no extra costs. In addition, each client receives a comprehensive Service Level Agreement (SLA) that holds OrderDynamics accountable for the uptime, performance, and reliability of each website it powers. “We searched high and low for the right e-commerce fit. OrderDynamics provided the best out-of-the box solutions as well as the ability and willingness to flex and grow with our company.”

“We’re very excited about this project and helping Ann and Debbie grow their business” says Michael Turcsanyi, President of OrderDynamics. The new website is slated to launch in June and will incorporate many exciting features like Guided Navigation, Targeted Banner Personalization and Recommendations, Mini Cart, Mobile Commerce, and more!

About BTY

BTY evolved from what started as a small locally-based accessory style business into a multi-million dollar celebrity style online boutique. The initial concept was “brining the boutique to you” via the online medium. Back in 2004 when the online store started to take off, brining boutique and celebrity style items was a new concept for many shoppers. Fast forward to 2011 where shopping online is the preferred method for many customers. The long name has been dropped and the more sophisticated abbreviation, BTY has taken its place. BTY’s owners, Ann Smith and Debbie Susich have always been flexible and ready to adapt to the market on a dime.

OrderDynamics to Rock Out with Avalara at IRCE 2011

OrderDynamics Corporation is partnering with Avalara in hosting the party of the year! We invite you to come enjoy an evening out with us at Avalara’s Rocktopia during the heart of the Internet Retailer Conference & Exhibition 2011 in San Diego, California.


On June 16, 2011 from 9pm to midnight, Jolt’n Joe’s in the San Diego Gaslamp will be opening its doors with Avalara to select IRCE 2011 attendees to put an intimate and exciting touch to the conference with Rocktopia. OrderDynamics is a proud participant and we welcome you to check out our booth at the conference to learn how you can get your hands on an invite.
Rocktopia promises to be a ‘rocking’ event while allowing guests to take advantage of great food, beverages, live entertainment and a chance to network on a more personal level with us, along with other prospective partners. The first 100 guests at Jolt’n Joe’s will be given wrist bands for open bar access throughout the night, and if you come find us on time in the crowd, we may have some complimentary drink tickets waiting for you! Avalara will also be giving away a free Apple iPad to one lucky attendee of Rocktopia. All you have to do is pick up a passport at one of the participating sponsor booths, have it stamped by each sponsor and be entered to win! Consider it a great ice-breaker for some valuable networking for the final day of IRCE 2011.
If you would like to help Avalara, join us in sponsoring Rocktopia to also earn some great exposure for your company. For more information on how to get involved, contact Yvonne via email: yvonne.tomascak@avalara.com.

About Avalara:
Headquartered in Bainbridge Island, WA, Avalara is the recognized leader in web-based sales tax solutions and is transforming the sales and use tax compliance process for businesses of all sizes. With point-and-click ease Avalara, the provider of AvaTax, AvaCert and AvaFile, provides the fastest, easiest, most accurate and affordable way for companies to address their statutory tax requirements. Avalara is the industry's most trusted provider of sales and use tax automation solutions, serving more than 40,000 registered users located throughout the U.S., Canada, and abroad, delivering more than 350 million sales tax transactions, and filing and remitting more than $10 billion in sales & use tax collections per year.



Melissa Itwar