TechTarget is an organization focused on highlighting key technologies and solutions providers. In their blog, TechTarget offers news, guidelines and resources to aid technology buyers in the process of selecting a technology vendor to serve their business.
A recent article, called “Best Practices for Buying an Order Management System” featured OrderDynamics® client, Airsoft Megastore. Mike Zhang, President and COO at Airsoft Megastore, discussed the process the retailer underwent when deciding to re-platform their site and selecting a vendor to do so with. Mr. Zhang stated the importance of basing vendor selections on current businesses objectives, and what you need from a technology provider in order to meet them. For Airsoft Megastore it was critical they partner with a hosted software vendor that had reliable and robust infrastructure and could accommodate large volumes of orders without downtime. He also stressed that OrderDynamics’ eCommerce and order management solutions allowed them to leverage software that could conform to the way their company worked, not the reverse, and that post-implementation training was the key to succeeding with a new vendor.
The article also included insights from Tyler Wilson of Panorama Consulting Solutions, and Gene Alvarez of Gartner Inc. Mr. Wilson shared his views on using an all-encompassing solution, such as OrderDynamics, to minimize redundancies and errors that can occur when having information feed through several systems, and that the capabilities of the solution should not only match current business processes, but also enable and facilitate future company goals. Mr. Alvarez spoke toward the need for a distributed order management system which enables faster order fulfillment and provides the ability to route orders through numerous distribution centers or warehouses. The nod towards distributed order management systems is also a reflection of the changing ecommerce landscape which has seen a growing demand for retail-oriented order management systems.
To read the full article, click here.