OrderDynamics in Internet Retailer Magazine June: People Power

OrderDynamics was featured in an article in the June 2011 edition of Internet Retailer Magazine. The article, called People Power, showcases our Client Walking on a Cloud and how they use our Call Center and CRM to empower their customer service agents to service callers better for both B2C and B2B orders.

Here is an excerpt: "To meet those expectations multichannel shoe retailer Walking On A Cloud in February 2010 implemented an e-commerce platform and order management system from OrderDynamics. The retailer operates 36 bricks-and-mortar stores in Ontario, Canada, sells online and operates a wholesale division. The system enables Walking On A Cloud's three in-house contact center agents to access information for each business unit, including being able to look up customer information, in-stock availability and tracking information, says Mark Zuckier, the retailer's president. "We want our agents to have all the tools to help consumers place an order or resolve an issue," he says."

Internet Retailer June 2011: People Power

Read the article here

Digital Magazine to this Digital magazine article here

OrderDynamics Announces Integrated Mobile Commerce Solution

OrderDynamics, Canada’s leading On-Demand eCommerce Platform provider, announces upcoming mobile commerce solution fully integrated into its eCommerce SaaS Platform and Order Management System.

With consumer sales on mobile devices set to meet or exceed levels on personal computers in the coming years, OrderDynamics announces plans to deliver a fully integrated mobile commerce solution called OrderDynamics Mobile™. OrderDynamics services high-growth online merchants with mid-sized online revenues, typically between 5 and 50 million in annual online sales. These merchants require excellent platform technology for growth and a long-term partner to help them achieve their revenue goals. The OrderDynamics on-demand eCommerce platform provides powerful frontend and backend tools that help increase conversions and order sizes while streamlining web operations.

For a mobile channel to be successful with these merchants, the mobile solution needs to unify the consumer experience between traditional website and the mobile site and utilize the same merchandising and customer service features they’ve come to expect from OrderDynamics. Moreover, merchants require total and independent control over the mobile channel with seamless integration into the OrderDynamics platform, which includes an Order Management System and a powerful CRM toolset.

The fully integrated nature of OrderDynamics Mobile™ will enable exciting consumer features like real-time inventory, pricing, personalization, promotions, one-click checkout, ratings and reviews, wish lists, cross channel account tools, and more.

In addition to robust mobile shopping features, OrderDynamics is leveraging the latest mobile technologies in the development of OrderDynamics Mobile™. “We’re in the middle of the the second major wave of mobile commerce technologies right now” Explains Steven Berkovitz, On-Demand Platform Architect at OrderDynamics. “By investing in standards-based mobile technologies and building core platform support for mobile integration, OrderDynamics Mobile ™ will be the most full featured and robust mobile commerce solution available” continues Berkovitz. OrderDynamics Mobile™ is based on HTML 5, CSS3, and Jquery mobile technologies that many industry experts believe will be the future of mobile websites.

OrderDynamics Mobile™ will launch late summer 2011 with several existing customers already signed on.

IRCE 2011 Wrap-up: OrderDynamics Says Thanks!

The OrderDynamics Team would like to thank everyone who attended Internet Retailer Conference and Exhibition 2011. IRCE2011 had the most attendees and exhibitors of any previous year and offered a few new aspects to the show like the eCommerce Technology Theater. There were an overwhelming number of merchants looking to select an eCommerce platform this year after either outgrowing their current platform or looking to launch the channel for the first time. The four-day event was held in San Diego and was packed with great content, workshops, and nightlife! We look forward to IRCE 2012 in Chicago!

The first annual Avalara Rocktopia Party!, sponsored in part by OrderDynamics, was a huge success that ended off the week with a bang! We'll be posting pictures from the pary on the On-Demand eCommerce Blog.

For those of you that are considering a new platform or are planning for an ecommerce channel, please give us a call to discuss our leading On-Demand Platform technology designed to help B2C and B2B merchants grow their online sales.

Some notable companies that we thought were innovative and worth a closer look: ShopSocially, MoonToast, OPMPros, KivaSystems, and TabJuice.

We will be reaching out to all interested parties over the next two weeks. You may also contact us directly: Michael Turcsanyi solutions@orderdynamics.com.

In the meantime, we invite you to visit our website at www.orderdynamics.com to learn more about our On-Demand eCommerce Platform.

Sincerely,
The OrderDynamics Team
1 (866) 559-8123

Avarala and OrderDynamics: Rocktopia at IRCE 2011!

We're all set to rock out with Avalara and their team of sponsors for ROCKTOPIA, in San Diego June 16th, 2011 at 9 p.m. at Jolt'n Joe's in the Gas Lamp District. Stop by the OrderDynamics Booth (#121) for tickets to the event. We'll also be speaking at the Avalara Booth (#923) on Wednesday, June 15 from 12 pm to 12:30 pm and Thursday, June 16 from 12 pm to 12:30 pm. We're going to be discussing "Flipping the Switch: How to successfully change eCommerce platforms". See you there!